Frequently asked

Yes — every payment is held in Razorpay escrow until you confirm delivery, or 72 hours pass with no dispute.

No. Vistaarly runs on fixed-price packages tiered by follower band. This is deliberate: it protects nano/micro influencers from lowball offers and keeps buyer costs predictable.

Only through in-app chat, which filters out phone numbers, emails, and social handles automatically. For listings with 50,000+ followers, a WhatsApp button is also shown — that goes straight to the Vistaarly team (not the influencer) as a faster inquiry channel for high-value bookings; booking and payment still happen on-platform.

Raise a dispute. Our team resolves via refund, reshoot, partial refund, or fund release within 48 hours.

The moment you confirm delivery (or 72 hours after delivery, whichever is first). Payout is automatic via Razorpay Route.

Verified influencers carry a checkmark badge on their profile and listings. Verification confirms identity and social handle ownership before they can accept bookings.

Each listing offers three fixed-price packages within the influencer's follower tier — typically reels, stories, or long-form video, with the exact deliverables shown on the listing before you pay.

Yes, for a full refund, as long as the influencer hasn't started work yet. Once work is underway, cancellations are handled through the dispute process instead.

Each package lists its own delivery window, usually a few days from payment confirmation. You'll see the exact turnaround time on the listing before you book.