Terms of Service

By using Vistaarly, you agree to the terms below.

1. About Vistaarly

Vistaarly (https://vistaarly.in) is a platform that connects local businesses ("Buyers") with influencers ("Influencers") for paid promotions, and holds payments in escrow until the work is delivered. Vistaarly is currently operated as an individual / unregistered business under the name "Vistaarly", India. We are not a party to the marketing agreement between a Buyer and an Influencer — we provide the platform, payment escrow, and dispute resolution that makes the deal safe for both sides.

2. Who can use Vistaarly

You must be at least 18 years old and able to enter into a contract under Indian law. Buyers must give accurate business details. Influencers must give accurate profile and social media details. Give us false information and we can suspend your account.

3. How booking works

There's no negotiation on Vistaarly. Influencers are placed in a follower tier, and each listing has fixed packages within that tier. A Buyer picks a package (and any add-ons like extra revisions or rush delivery) at the price shown — that's it. The price locked in at booking doesn't change even if the listing price changes later.

4. Escrow & payments

When a Buyer books, the full amount (package + add-ons + commission) is collected upfront and held in escrow — it does not go straight to the Influencer. It's released to the Influencer once the Buyer confirms delivery, or automatically after the confirmation window (48–72 hours) if no dispute is raised.

All payment must happen through Vistaarly. Buyers and Influencers may not ask for or accept payment outside the platform (cash, UPI, bank transfer, etc.) for a booking made through Vistaarly. Doing so is a breach of these Terms and can lead to account suspension.

5. Commission & fees

Vistaarly charges a commission on every booking: 12% added on top of what the Buyer pays, and 10% deducted from what the Influencer receives, by default. These may be lower for Influencers on a paid plan. Rates are always shown before you confirm a booking. Add-ons are flat-priced and non-negotiable. Subscriptions are optional upgrades, never required to book or list.

6. Cancellations & refunds

A Buyer can cancel a booking for a full refund before the Influencer starts work. Once work has started, cancellations are handled as a dispute (see Section 8) — outcomes can be a full refund, partial refund, reshoot, or release of funds to the Influencer, depending on what's fair given the situation.

7. Content & usage rights

Content an Influencer creates for a booking belongs to the Influencer, except for the usage rights the Buyer has actually paid for (e.g. reposting on their own page, or an "Extended Usage Rights" add-on if purchased). Buyers can't use, edit, or repost content beyond what they paid for without the Influencer's separate consent.

8. Disputes

If either side is unhappy with a delivery, they can raise a dispute before the confirmation window closes. Vistaarly reviews it and resolves it with one of: full refund, reshoot, partial refund, or release of funds. Our decision on the dispute is final for the purpose of releasing escrow funds.

9. Not allowed on Vistaarly

• Sharing phone numbers, emails, WhatsApp, or social handles to negotiate or settle outside the platform, or trying to get around the in-app chat filter
• Arranging payment outside the escrow flow in Section 4
• Posting content that's unlawful, defamatory, obscene, or breaks Indian law
• Faking your identity, business details, follower count, or engagement

Breaking these rules can get your account warned, suspended, or terminated.

10. Suspension & termination

You can close your account anytime, once any active bookings are settled. We can suspend or terminate an account for breaking these Terms, fraud, or repeated disputes caused by one side. Rules about payments already owed, ongoing disputes, and content ownership still apply even after an account is closed.

11. Liability

Vistaarly isn't liable for how a campaign performs (reach, sales, engagement) — that depends on the Buyer and Influencer, not us. Our responsibility is limited to running the platform and escrow fairly. To the extent allowed by law, our liability for any booking is limited to the commission we earned on that booking.

12. Governing law

These Terms are governed by the laws of India, and any dispute not resolved under Section 8 will go through the courts of India.

13. Changes to these Terms

We may update these Terms as Vistaarly grows. Big changes will be posted here with an updated date, and continuing to use Vistaarly after that means you accept them.

14. Contact / Grievances

For any questions, complaints, or grievances about the platform or a booking, email admin@vistaarly.in. We aim to acknowledge complaints within 24 hours and resolve them within 15 days.

Last updated: 27 Jul 2026